This guide walks through the Truckscanner platform, showing how to navigate and what first steps to take to start managing transport digitally and efficiently.

Who this guide is for

This guide is designed for:

• Manufacturing companies that need to ship products or collect raw materials
• Commercial companies that manage inbound and outbound logistics flows
• Logistics managers and transport departments that coordinate shipments
• Anyone in a company who needs to find carriers, request quotes or manage transport orders

What this guide covers

After reading this guide, it will be possible to:

• Access the platform and save the login to bookmarks
• Understand the Dashboard layout and what each section means
• Navigate the sidebar menu and find every feature
• Know the first steps to take to start working
• Contact Truckscanner support when needed

How to access Truckscanner

First login after registration

1. Open a browser (Chrome, Firefox, Safari, Edge) and go to app.truckscanner.it
2. Enter the email and password chosen during registration
3. Click Log in

Tip: Save app.truckscanner.it to browser bookmarks right away by clicking the star ⭐ in the address bar. This way access is always just a click away.

If the company manages multiple accounts

If the account is linked to multiple companies, after login a dropdown menu will appear in the top right with the currently selected company name. Click the name to switch companies.

The Dashboard: the control centre

After login, the first screen displayed is the Dashboard. This is the main page, the starting point for all daily operations.

Main action buttons

At the top of the Dashboard there are two green buttons:

Create request

• Allows quickly entering a new transport request

Create trade order

• Opens the creation of a complete trade order, the recommended method for managing shipments in a structured way

The Company Profile box

On the left side of the Dashboard there is a box with company information:

Information displayed:

• Company name
• Company email
• PEC (certified email)
• Phone
• Headquarters address
• Revenue (data automatically retrieved from public records)
• Number of employees (data automatically retrieved from public records)

Complete profile: the 6 tasks

Below the company information is the Complete profile section with a progress bar and the list of tasks to complete.

The 6 tasks are:

1. Company details - Verify and complete company information
2. Locations and warehouses - Configure operational sites and loading/unloading points
3. Create a transport request - Publish the first request
4. Add carrier network - Add regular carriers
5. Accept the first order - Complete the first negotiation
6. Verified badge - Obtain the verification badge by completing all steps

Click on each task to go directly to the corresponding section and complete it.

Important: Completing all tasks increases credibility with carriers and provides access to all platform features.

Unlock full potential box

This box invites companies to request integration of the business management system to automate workflows. It contains:

• Request button to contact the Truckscanner team
• Read article link to learn more about integration possibilities

Invite to Truckscanner box

Allows inviting other companies to the platform:

1. Enter the email address of the contact to invite
2. Click Invite
3. The recipient will receive an email with a registration link

Who to invite: regular carriers, suppliers who ship goods, business partners. The more carriers on the platform, the more quotes will arrive for published requests.

Book a call box

Allows booking a free call with the Truckscanner team to see the platform in action and get answers to any questions.

Social links

Below the boxes are links to Truckscanner social media channels to stay updated on the latest news.

Quick links

On the right side of the Dashboard there are quick links to the most used sections:

• Go to trade orders - Direct access to order management
• Go to Marketplace - Access to the requests section
• Check your requests - Monitor published requests
• View your transport orders - List of confirmed orders

The Sidebar Navigation Menu

On the left side of the screen is the main menu. Each item leads to a specific section of the platform.

Dashboard

Returns to the main screen described above. It is always the starting point.

Planning

Contains order management:

Trade orders

• Section for entering and managing sales or purchase orders that require transport
• This is the recommended starting point for organising shipments
• From here it is possible to generate transport requests

Marketplace

Contains features related to requests and orders:

My requests

• Shows all published transport requests
• Allows monitoring quotes received from carriers
• From here negotiations are managed

Transport orders

• Contains all transport orders generated when a quote is accepted
• Each order includes complete transport, carrier and goods data
• The order PDF document can be downloaded

Network

Contains features for managing contacts:

Company list

• Directory of all companies registered on Truckscanner (carriers and shippers)
• Allows market research and finding new suppliers
• Available filters: city, distance, verified, company type, vehicle types, special goods, covered areas, validated documents
• For each company, the public showcase can be viewed

My network

• Digital address book of regular carriers and forwarders
• Allows organising them into groups (e.g. "National", "North-East", "Refrigerated")
• When publishing a request, it can be shared with entire groups in one click

My showcase

• Public company page visible to other platform users
• Shows company information, services and contacts

Premium

Contains advanced features of the Premium subscription:

Statistics

• Dashboard with all information on completed transport orders
• Analysis of budget savings compared to initial estimates
• CO2e report produced indirectly for ESG reporting
• Filters to analyse which orders generated savings and which carriers performed best

Tracking

• Feature under development

Routing

• Feature under development

Dock Scheduler

• Management of loading and unloading area bookings
• Digital calendar to organise available slots

Company profile

Complete management of company data:

My company

• Tax, fiscal and contact details
• Logo and public information

Users

• Management of company users who can access the platform
• Invitation of new colleagues
• Role assignment

Locations

• List of operational sites
• Configuration of loading/unloading areas for Dock Scheduler

First steps to take

Here is the recommended order for starting to use the platform:

Step 1: Complete the company profile

1. From the Dashboard, click on incomplete tasks in the "Complete profile" section
2. Enter all required information
3. Upload the company logo to make the profile more professional

Step 2: Configure locations and warehouses

1. Go to Company profile → Locations and warehouses
2. Verify that automatically imported sites are correct
3. Add any operational sites not present

Step 3: Add regular carriers to the Network

1. Go to Network → My network
2. Click New to add carriers already being worked with
3. Organise them into groups for easy request sharing

Why this is important: Having carriers already on the platform allows centralising all negotiations, even with known contacts, eliminating scattered phone calls and emails.

Step 4: Create the first trade order

1. Go to Planning → Trade orders
2. Click New to create an order
3. Fill in goods, pickup and delivery details
4. Save and then click Generate request to publish it

Step 5: Manage quotes and accept

1. Go to Marketplace → My requests
2. View quotes received for each request
3. Use the chat to communicate with carriers
4. Accept the best quote to generate the transport order

How to contact support

The Truckscanner team is available for any needs:

Live chat

• Click the chat icon at the bottom right of any page
• Responses within a few hours during business hours

Email

• Write to info@truckscanner.it
• Response within 24 hours

Help Centre

• Visit help.truckscanner.it to consult all operational guides

Why choose Truckscanner

Truckscanner stands out from other platforms for:

• Zero commissions - No commissions on completed transport orders
• Free for carriers - Carriers register and submit quotes for free, meaning more quotes for shipping companies
• All centralised - Requests, quotes, negotiations, documents and orders in one place
• Simplified paperwork - Carrier documents are already verified by the Truckscanner team
• Multilingual - The platform is available in multiple European languages for working with international carriers