Introduction to Carrier Trades

The "My negotiations" section is your operating center to monitor all offers sent and manage communications with customers. Here you can view the status of your offers and use the integrated chat to communicate with the counterparty.

How to access "My negotiations"

Method 1: From the navigation menu

1. Sign in to the platform, search inleft sidebar
2. Click on the section"Marketplace"
3. Select"My negotiations"from the submenu

Method 2: From Bag Load Bags

1. Go to the section"Full bag"
2. Click on a request for which you have already made an offer
3. Press the button below"Vedi tractive"

Overview of the interface

Main table of negotiations

The page shows aSummary tablewith the following information:

• Request a request: Reference code and load details
  
• State required: status of the request on the market (open, closed, cancelled, expired)
• Buyer: Name of the company that published the request
• Withdrawal and Destination: Origin and destination of transport
• Date of delivery: When transport must be carried out
• Offering: Colorful icon indicating the status of your offer
• Price information: Indication of the last price offered

Icons system for the status of offers

Icons in the column"Offering"They immediately indicate the situation:

• , it is a good one of the hotelGreen: OfferingAccepted→ order of transport generated
• , it is a good one of the hotelOrange: Offeringunder evaluation→ can still be updated (by entering a new one) or cancelled
• 🔴Red: Offeringrefusedfrom the customer
• ⚪Grey:Only messagesin chat, no formal offer sent

How to manage a specific negotiation

Open the negotiation window

1. Click on the lineof the negotiation that interests you
2. It will open thecomplete management windowof the negotiation

What you will find in the negotiation window

Information of the customer

• Full business dataof the customer company
• Any Badge "Verified"next to the company name

Offering and trading section

• View your current offer(price, payment terms, conditions)
• Possibility to change the offerif still in "orange" state
• Historical of offers: each new offer automatically cancels the previous one

Integrated chat

• Message areato communicate directly with the customer
• Possibility ofnegotiate prices and conditions
• Sharing ofadditional information(capital, operating details)

The importance of your digital archive

Why documents make a difference

As the image below shows,the customer displays all your documents and certificatesdirectly in the negotiation:

Chiave: The customer can immediately verify:

• Your ownprofessional suitability(REN, Albo haulers)
• I am the firstnecessary documentsfor the type of transport
• The one of thespecialist certifications(ADR, ATP, HACCP, etc.)
• The one of thevalidity and deadlineof all certificates
  

Advantages of a full profile

For you as a vector:

• Greater credibilityat customers
• Competitive Advantageeven with prices not necessarily lower
• Reduction of timeevaluation of offers
• Less requests for documentationadditional information

For the customer:

• Instant checkervector suitability
• Direct downloadof the documents necessary for the registration
• Bureaucratic optimizationwithout exchanges of emails

Your certified digital archive

How to keep your profile up to date

Access to document management

1. In the caseside menu, go to "Profile"
2. Click on"Certified and documents"
3. Manage your full digital archive

Minimum documentation required:

• Durc(Unique Document of Contribution Regularity) - valid
• RC Vector(Civil Responsibility) - with expiry date

Additional documents that can give you competitive advantage:

• Whitelistat Provincial Prefectures
• Community License(for international transport)
• Patent ADR(for dangerous goods)
• ATP Certificate(for perishable goods)
• HACCP system(for food goods)
• Practices GDP(for medicinal products)
• Authorization of live animals
• ISO Certifications(9001, 14001, 27001, 50001)
• Additional insurance of goods

Notification system for deadlines

Automatic verification

• Documents areverified within 24 hoursfrom loading
• Get a new oneemail notificationfor the outcome of verification

Expiry notifications

• Automatic Alertbefore the expiry of documents
• Reminder by emailto update certificates
• Proactive managementof your digital archive

Security and affidability: All information is validated by automatisms integrated with Public Registers (Company Register and National Electronic Register) or manually verified by the Truckscanner team.

How to send and manage offers

Create a new offer

1. Specifies priceof transport
2. Indicates payment terms(e.g. 60 days invoice date)
3. Choose the payment method(Bank transfer, etc.)
4. Add any conditionsadditional information

Change an existing offer

• Offers in state"orange"can be modified
• Everybodynew offer automatically cancelsthe previous one
• The customer may always accept or refuseonly the last offer valid

Use the chat to negotiate

• Communicate directlywith the customer
• Negotiation prices and conditionsin real time
• Share operational informationSpecifications
  

Here are our tips for an accurate evaluation of the company Client during the offer phase:

1. Verified Badge verification and direct telephone contact

First of all, check whether the Client has the "Verified" badge in his profile. This badge indicates that the user has been verified by our team and represents a first reliability indicator.

If there is no verification badge, or otherwise for greater security:

• Request telephone numbers through the chat of the negotiation
• Make a very short presentation call to directly evaluate the counterparty

2. Internal corporate verification

Always check with your business systems if the customer's company, with its VAT number and tax code that we provide you in detail of the request and during the negotiation, is a company of interest to you and with which you want to collaborate.

3. Payment methods for companies at risk

This is the most important point: if it is companies with:

• Low Rating
• Poor notoriety in the industry
• Limited dimensions

IMPOSTA " ANTICIPATE PAYMENT" in the payment method of your offer.

4. New coming

Credit rating tools based on official data and information will be available very shortly, which will include:

• Main economic and financial data used for rating calculation
• Automatic reliability assessments
• Specific tips for payment methods

In addition, mutual review systems will be introduced between Customers and Carectors to facilitate control work and ensure an appropriate reputation for companies operating most frequently on the platform.

Finalization and transport orders (load send)

When an offer is accepted

1. The state changes ingreen(accepted)
2. The systemgenerates automaticallya transport order in PDF
3. The order remainsavailable for both parties

Where to find the generated order

1. In the heart of the hotelside menu, go to "Marketplace
2. Select"Orders of transport"
3. You will find the order in the list with all the details

Additional features

Filters and research

• Filter by stateoffers (accepted, underway, refused)
• Search for customeror route
• Sort by dateof the latest activity

Multiple management

• Monitor all negotiationsfrom a single screen
• Prioritize communicationsmore urgent
• Organize your flowcommercial work

Advantages of the Truckscanner platform

No commissions

Truckscanner does NOT apply commissionson the agreements concluded. You are free to coordinate even externally with customers.

Why finalize on Truckscanner

We recommend completing negotiations on the platform because:

1. Automatic generationof the transport order with legal effectiveness
2. Access to advanced servicessuch as routing, tracking and intelligent suggestions
3. Bureaucratic optimizationwith documents in a single space
4. No additional costfor both parties

Tips to maximize success

Optimize your profile

• Upload ALL documentsnecessary for your areas of transport
• Keep up to datecertificates in expiry
• Complete the informationcompany (fleet, covered areas, transportable goods)

Effectively manage negotiations

• Reply promptlyto the messages of customers
• Make competitive offersbut realistic
• Communicate professionallyin the chat
• Take advantage of the advantageof your complete document archive

Monitora constantly

• Check regularly"My negotiations"
• Update offersif necessary
• Follow the evolutionof negotiations

Solving common problems

I can't change an offer

• Make sure the offer is still in state"orange"
  
• You cannot change an offer butjust make a new one to replace the previous one, annuling it automatically.
  
• If you just want to cancel it, click "Cancelwithin the chat
• If it is"Green"(accepted) or"repeat"(refused), it is no longer cancellable
  

The customer does not respond

• Control competitivenessof your offer
• Send a messagecourteous follow-up

I don't see some negotiations

• Check thefilters applied(packed at the top right) in the search
• Make sure you are in the section"My negotiations"and not in "Borsa loads"

Support and support

For further support:

• See the other knowledge base articles
• Contact the Truckscanner support team toinfo@truckscanner.it
• Use the chat at the bottom right to leave us a message

Remember: A full profile with all updated documents is your best commercial tool. Customers prefer carriers that simplify bureaucracy and offer maximum transparency.