This guide explains how to use the "My network" section to centralise the management of all carriers and forwarders the company works with, organise them into groups and share transport requests efficiently.

Who this guide is for

This guide is designed for:

• Shipping companies that already work with trusted carriers and forwarders
• Logistics managers who want to centralise carrier contacts
• Transport departments that manage requests to multiple suppliers simultaneously

Why use the Network on Truckscanner

The problem with traditional management

Without a centralised platform, managing regular carriers typically involves:

• ❌ Individual phone calls to each carrier to check availability
• ❌ Scattered emails with quotes that are difficult to compare
• ❌ WhatsApp messages that get lost in personal chats
• ❌ Excel spreadsheets with outdated contacts
• ❌ Documents (insurance, certificates) requested every time and filed everywhere
• ❌ No traceability of past negotiations

Time wasted: 20-30 minutes for each transport request

The solution: My Network on Truckscanner

With Truckscanner, management changes radically:

• ✅ A shared digital address book with all office colleagues
• ✅ Custom groups to organise carriers (e.g. "Refrigerated", "Northern Italy", "International")
• ✅ Bulk sharing of requests to entire groups with one click
• ✅ Always verified documents by the Truckscanner team, viewable in every negotiation
• ✅ Centralised negotiations with chat, offers and history in one place
• ✅ Digital transport orders generated automatically upon acceptance

Time saved: up to 80% compared to traditional methods

Carriers register for FREE

One of the main advantages of Truckscanner is that carriers can register and submit quotes for free:

• No registration cost for carriers
• No cost to submit quotes
• Zero commission on completed orders

This means all regular carriers can be invited without asking them to pay anything. Free registration creates a virtuous circle: the more carriers register, the more quotes arrive, the more value everyone gets.

Carriers keep all the benefits of digitalisation: documents verified once, automatic notifications, digital orders, public showcase.

How to access "My network"

1. Log in to the Truckscanner application via browser
2. Locate the left sidebar
3. Click on the Network section in the side menu
4. Select My network from the submenu

The page will display a table with all companies already in the network.

Page overview

Main elements

The "My network" page features the following elements:

• Header with the title "My network"
• "Groups" button (grey) to manage groups
• "Import network" button (grey) for bulk import from Excel
• "New" button (green) to add a single contact
• Search field to filter contacts
• Contacts table with columns: Company, Contact person, Email, Groups

The contacts table

For each company in the network, the following is visible:

How to add a new company

Method 1: Automatic search

1. Click the New button (green) at the top right
2. In the "Search company" field, type the company name or VAT number
3. Select the company from the results list
4. The system will automatically fill in available data
5. Enter the Contact person name and Email
6. Select one or more Groups (optional)
7. Click Save to confirm

Note: Automatic search draws from public databases. If the company is not found, manual entry is possible.

Method 2: Manual entry

1. Click the New button
2. Click on "enter manually" (orange link)
3. Fill in all required fields:
   • Company name
   • VAT number (optional)
   • Contact person name
   • Email
   • Groups
4. Click Save

What happens when adding a carrier

If the added company is already registered on Truckscanner:

• It is automatically linked to the network
• Requests can be shared immediately
• Verified documents are accessible

If the company is not yet registered:

• When a request is shared, they receive an invitation email
• They can register for free and submit quotes
• Once registered, the link is made automatically

How to import multiple companies at once

For those who already have a contact database, everything can be imported at once:

1. Click the Import network button (grey)
2. Download the provided Excel template (if needed)
3. Fill in the file with company data:
   • Company name (required)
   • VAT number
   • Contact person name
   • Email
   • Group (if present, created automatically)
4. Upload the file in the import window
5. Wait for import completion
6. Check the import report (rows imported / errors)

Note: Import accepts CSV files.

How to manage Groups

Groups are essential for organising carriers and sharing requests in a targeted way.

Why create groups

Groups allow classifying carriers by:

• Geographic area: "Northern Italy", "Central-South", "International"
• Transport type: "Refrigerated", "ADR", "Exceptional loads"
• Vehicle type: "Articulated trucks", "Vans", "Road trains"
• Business relationship: "Long-term partners", "New suppliers", "Spot"

How to create a new group

1. Click the Groups button at the top
2. The group management window opens
3. Click New group
4. Enter the group name
5. Save

How to assign companies to a group

During entry:

1. In the "Save Company" form, select groups from the "Groups" dropdown
2. Multiple groups can be selected simultaneously

For already entered companies:

1. Click the edit icon (pencil) in the company row
2. Modify assigned groups
3. Save

Bulk edit:

1. Select multiple companies from the table (checkboxes)
2. Click Change groups in the actions menu
3. Select groups to add
4. Confirm

How to share requests with the Network

This is the most powerful Network feature: sharing a transport request with all carriers in one or more groups with a single click.

Sharing process

1. Create and publish a transport request (from Trade orders or Create request)
2. In the My requests section, locate the published request
3. Click the share icon (users icon) in the request row
4. The "Share request" window opens
5. Select the Groups to notify and/or individual Contacts
6. Click Share

What happens after sharing

• Each selected carrier receives an email notification with request details
• If the carrier is registered, they can access and submit a quote directly
• If the carrier is not registered, they receive a free registration invitation
• All quotes arrive in the My requests section
• Negotiation continues in the integrated chat

Benefits of sharing via Network

Company list: finding new suppliers

In addition to the personal network, Truckscanner provides the Company list: a directory of all companies registered on the platform.

How to access

1. In the side menu, click Network
2. Select Company list

Available filters

• Keyword search: company name, description
• City and distance: to find carriers in specific areas
• Verified: filter only companies with verified badge
• Type: Carrier or Shipper
• Vehicle types: types of vehicles available
• Special goods: ADR, ATP, HACCP, etc.
• Covered areas: geographic areas served
• Validated documents: filter by specific documents

Adding a company to your Network

1. Find the desired company in the list
2. Click View to open the public showcase
3. From the showcase, click Add to network

My showcase: the public profile

The My showcase section allows managing the company's public page, visible to other platform users.

Customisable elements

• Company logo
• Description of the business
• Visible sections: select which information to show
• Custom URL: yourcompany.truckscanner.it

Showcase sharing

The showcase has a public URL that can be shared:

• In email signatures
• On the company website
• In commercial documents

Frequently asked questions

Does the carrier have to pay to register? No. Registration and basic use of Truckscanner are completely free for carriers.

Can I import contacts from my ERP system? Yes, through the "Import network" function that accepts Excel and CSV files.

Can colleagues see the network I created? Yes, the network is shared among all company users with platform access.

What happens if a carrier in my network is not registered? When you share a request, they will receive an invitation email. They can register for free and submit quotes.

Can I assign a company to multiple groups? Yes, each company can belong to multiple groups simultaneously.